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Shipping & delivery

• Orders are shipped as quickly as possible based on the city and the customer's location.
  
• The delivery time depends on the approved shipping company and the status of the order.
  
• If delivery of the shipment is not possible due to incorrect data or lack of response from the customer, the customer bears the resulting fees.
  
• Shipping fees may be covered by the store in some promotions or discount codes according to the announced terms. Learn more
  

Returns & exchanges

• The order can only be canceled if its status is new, with payment fees deducted according to the payment method.
  
• The customer has the right to return the product within 3 days of receipt, provided it is in its original condition, and the customer bears the shipping costs.
  
• The product can be exchanged before shipping or within 14 days of receipt, with the customer bearing the shipping costs and any price difference if applicable.
  
• In case of a defect or non-compliance with specifications, the customer has the right to return or exchange within 14 days for a full refund.
  
• Products included in promotions and discounts are non-returnable and non-exchangeable unless there is a defect. Learn more